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Visionaires Members Club Terms & Conditions

Please see the full Visionaires Members Club terms and conditions below.

General Visionaires Members Club Scheme

  • The Visionaires Members Club scheme and associated benefits are operated by Vision Linens Limited, Blackburn, BB1 2QE. Registered in England & Wales: company no. 06603416.
  • To get the latest terms and conditions or for general enquiries please call +44 (0)1254 589 550, write to Vision Linens Customer Services, Darwen House, Walker Industrial Park, Blackburn, Lancashire, BB1 2QE, UK or visit www.visionlinens.com/ vmc-terms-and-conditions.
  • Vision can cancel, withdraw or alter the scheme at any time, including these terms and conditions or any individual Visionaires Members Club account.
  • The Visionaires Members Club scheme is only valid on visionlinens.com
  • If we identify that you hold two or more Visionaires Members Club accounts, we may merge them into one account at our discretion.
  • Vision can take any action it considers appropriate, including removing or suspending a Visionaires Members Club account and points accrued if we have reason to believe you are abusing the scheme or associated offers.
  • Use of additional offers and benefits associated with your Visionaires Members Club account are subject to online network availability.
  • To benefit from the Visionaires Members Club scheme you must be aged 16 years or over. Vision will not communicate with a customer until an appropriate age of consent is reached.

Data Protection

  • Vision is committed to protecting your privacy. We will always keep your personal information safe, will never sell it to third parties and will only send you marketing material if you have agreed we can do so. Please refer to our privacy policy for full details of how and why we use your personal information.

Collecting Visionaires Members Club Reward Points

  • The standard number of points you will collect are:
    • One Visionaires Members Club reward point for every £10 you spend on qualifying purchases.
    • Five Visionaires Members Club reward points for registering an account.
    • Five Visionaires Members Club reward points for your first purchase.
    • Three Visionaires Members Club reward points for making a product review.
    • Five Visionaires Members Club reward points for referring a friend upon their first purchase.
    • Three Visionaires Members Club reward points for liking a Vision product page on Facebook.
    • Three Visionaires Members Club reward points for sharing a Vision product page on Facebook.
    • Three Visionaires Members Club reward points for sharing a Vision product page on Twitter.
    • Three Visionaires Members Club reward points for pinning a Vision product on Pinterest.
  • After shopping online on Visionlinens.com, your points will automatically be uploaded onto your Visionaires Members Club account.
  • Vision Linens Limited reserves the right to withdraw points promotions/offers without notice.

Collecting Visionaires Members Club Reward Points

  • One point is worth fifty pence to spend on products online at Visionlinens.com. We will not exchange Visionaires Members Club points for cash and the offer is non-transferable.
  • You must have enough Visionaires Members Club points to cover the cost of the product; you cannot make a part payment of points towards a product or service.
  • Spending points may be subject to network availability online.
  • Spending points must be used within 364 days of earning them. After this time they expire and will automatically be removed from your Visionaires Members Club account.

Returning Goods

  • If a product you buy with Visionaires Members Club points is faulty, please follow our returns policy: Visionlinens.com/delivery. If we are in a position to do so, we shall replace faulty or damaged products. The replacement goods shall be redelivered at our cost. In the event we are unable to replace the products, we will credit your account with the right number of points. No cash refund will be given in these circumstances.